Your personal information matters to us. cl 10 is committed to keeping your privacy fully protected on our platform.
When you register on cl 10, we collect the account details needed to get you set up — including your name, mobile number, date of birth, and address. This information is used solely to verify your identity and manage your account. We may also collect details from your National ID or other government-issued ID to confirm your age. Whenever we collect any piece of information, we clearly tell you exactly what it will be used for.
We collect the name, mobile number, email address, date of birth, and address provided at registration. Login credentials are stored in encrypted form and are never shared with third parties. A copy of a government-issued ID may be requested when identity verification is required.
When you access the platform, your device and browser details — including IP address, operating system, browser type, and screen resolution — are automatically recorded. This information is used for security monitoring and resolving technical issues.
During deposits and withdrawals, mobile banking account numbers and transaction records from services like bKash, Nagad, or Rocket are collected. All financial data is BDT-based and transmitted through secure payment gateway connections. Full card or bank account details are not stored on cl 10's servers.
We collect information about your betting history, game preferences, session duration, and platform navigation. This data is used to improve our services and deliver a personalized experience tailored to your preferences. None of your information is ever sold to advertisers.
Cl 10 uses the data it collects only for specific, lawful, and transparent purposes. The core aim is to provide you with a safe, seamless, and personalized gaming experience. Some information is required to be on record in order to meet the requirements of regulatory bodies in Bangladesh. The main purposes are detailed below.
Cl 10 uses cookies and similar tracking technologies to keep the platform running properly. Cookies are small text files stored in your browser that help recognize you on return visits. Without them, it would not be possible to maintain login sessions, remember language preferences, or complete secure transactions. You can manage cookies at any time through your browser settings, though disabling certain cookies may limit some platform functionality.
Essential for maintaining login sessions, security tokens, and user preferences. These cannot be disabled.
Tracks page visits, session duration, and clicks to help improve our services. You have the option to disable these.
Remembers your language preference, theme choice, and personalized settings. Users can choose to opt out of these.
Cl 10 uses industry-standard security technology to keep your personal data protected. All data is transferred via SSL/TLS encryption and remains encrypted when stored on our servers. Passwords are never saved in plain text — they are secured using advanced hashing methods. Regular security audits are conducted, and any suspicious activity triggers immediate action. How long data is retained depends on the type of information and the applicable legal requirements.
Financial transaction records are retained for the period required under the guidelines of Bangladesh's financial regulatory authorities. Certain data may be kept for a defined period after account closure due to legal obligations. However, once an account is closed, data will no longer be used for marketing or analytics purposes. In the event of a data breach, cl 10's policy is to notify affected users as quickly as possible. All technical and organizational security measures are continuously being strengthened.
Cl 10 never sells your personal information to advertisers or any other commercial third party. However, in certain circumstances, limited data may be shared with trusted partners to facilitate service delivery. These partners include payment gateway operators, identity verification services, and technology infrastructure providers. In each case, the amount of data shared is kept to a minimum, and all third parties are required to comply with our Privacy Policy.
We may be required to share certain information if ordered to do so by a competent court or regulatory authority in Bangladesh. Relevant data may also be disclosed to the appropriate authorities to assist with fraud investigations or the prevention of criminal activity. If there are any changes to cl 10's business structure, users will be notified in advance and we will ensure their data remains protected. Before sharing any information with third parties, we verify that they maintain adequate security standards and will only use the data for the agreed contractual purpose.
Every registered user on cl 10 has a set of important rights regarding their personal data. These rights give you full control over your information, and we are committed to respecting them at all times. To exercise any of these rights, please contact us through our Help Center.
You can request a full copy of the data stored in your account at any time. We will provide it within 30 business days of receiving your request. Many details can also be viewed and downloaded directly from your account settings.
If any information in your profile is incorrect or incomplete, you can request a correction. Your name, mobile number, and address can be updated directly from your account settings. Correction requests are reviewed and processed within 15 business days.
After closing your account, you may request that your personal data be deleted. Note that certain financial records must be retained for a set period due to legal obligations. Deletion requests may take up to 30 business days to process.
You can object to marketing communications or specific types of data processing. Promotional emails and SMS can be turned off from your account settings. Once we receive an objection, we will stop the relevant processing unless there is a legal basis to continue.
Cl 10 reserves the right to update this Privacy Policy as needed. If any significant changes are made, registered users will be notified in advance by email or SMS. The effective date of any updated policy will be clearly displayed at the top of the page. We recommend visiting this page regularly to stay informed of the latest policy. Continuing to use the platform after any changes are made will be considered your acceptance of the updated policy.
For any privacy-related questions, complaints, or requests, please reach out to our Help Center. You can also contact our data protection team directly by email at support@cl10.ws — we typically respond within 3 business days. cl 10 takes your privacy seriously, and earning and maintaining your trust is our top priority.
Write to us at support@cl10.ws. You can expect a response within 3 business days.
Our Help Center You'll find detailed guides and support options on the page.
For common questions, visit our FAQs page.
Cl 10 is committed to providing a trusted and secure gaming environment for users in Bangladesh. Register today and enjoy the platform with complete peace of mind.